Refund policy

Returns & Exchange

We want you to receive the item you ordered in the condition described on our website. If you need to request a return or exchange, please read the policy below and contact us before sending any item back.

Return Window

You may request a return within 30 days after delivery. Return requests made after 30 days from delivery may not be accepted.

Return Conditions

To be eligible for a return, the item must be unused, unworn, undamaged, and in its original condition and packaging. Please include your order number when contacting us.

For hygiene reasons, items that have been worn, damaged, altered, or returned without original packaging may not be eligible for return. Customized, personalized, final sale, or gift card items are not eligible for return unless they arrive damaged or incorrect.

How to Start a Return

  1. Email service@blingcharming.com within 30 days after delivery.
  2. Include your order number, the item you want to return, and the reason for the return.
  3. Wait for our return instructions before sending the item back.

Please do not send items back without contacting us first. Items returned without approval may not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping costs are not refundable unless the return is caused by our error.

Exchanges

If you need a different item or replacement, please contact us at service@blingcharming.com. Exchanges depend on product availability. If the requested item is unavailable, we may offer a refund according to this policy.

Refund Processing

After we receive and inspect the returned item, we will email you about the approval or rejection of your refund. Approved refunds are processed to the original payment method. Your bank or payment provider may need additional time to post the refund.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, email service@blingcharming.com within 7 days after delivery. Please include your order number and clear photos of the item and package.